FAQ

Can I trial OLY.AI before paying?

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Sure! While OLY.AI is in BETA we aren't charging. Once we leave BETA we'll offer special discounts for our early users & for new users we'll have a free trial plan.

Is my data secure?

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Yes. Our servers are protected physically and electronically. Any connection between you and OLY.AI is protected by 256-bit SSL encryption. Additionally, we never store any credentials to your financial accounts. Our QuickBooks certified integration ensures that your data remains always secured. We are audited annually by QuickBooks, ensuring your data is always protected with the highest of security standards.

Who can see my data?

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OLY.AI is software as a service company that supports your business the same way American Express or Chase Bank might. Our support staff may work with you to troubleshoot your system data, but are legally bound to confidentiality obligations ensuring your trust. Your data is treated with the upmost privacy & care.

Do you sell my data?

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Never. OLY.AI provides a data infrastructure software as a service to you like Dropbox, QuickBooks Online, or Salesforce we will never do anything with your data other than provide you the service we offer.

What kind of support does OLY.AI provide?

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We offer fast email support to paid accounts and prioritized help for team accounts. Community support (https://join.slack.com/t/olyaicommunitysupport/signup) is available to free accounts.

How long does it take to learn OLY.AI?

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If you already know a bit about business and finance you will feel at home in OLY.AI. If these concepts are new to you our index gives you suggestions of prompts that would be of interest to you.

How is this different from my bookkeeper tools like QuickBooks?

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OLY.AI is meant to be a supplement to QuickBooks Online, not a replacement. Our apps give you immediate insight into your spending and cashflows without having to dig through individual reports, wade through QuickBooks Online, or wait for your accountant to do it. Think of it like a real-time pulse on the financial health of your business at your request.

What types of companies is this best suited for?

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Any business where you want to know what your balance sheet looks like, but you don’t have the time sit down with your laptop and find out.

Where is OLY.AI located?

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OLY.AI is based in Los Angeles & San Francisco, incorporated in Delaware but acts as a remote first company with partners in New York, Austin, London, Hyderabad, Athens, Hanoi, Singapore, & Kiev.

Still have questions? Check the help center or email us at Support@oly.ai